FAQ

FAQ'S

• Is there an early check-in option? Our gate codes automatically change at 4 pm each day. There is no option for an early check in's, so thank you for arriving between 4 pm- 9 pm. 
• Do overnight guests have to engage in a ranch activity? Yes. Cowtown Cabins is a self-curated ranch experience. Overnight guests are required to choose at least one free or paid ranch activity at the time of booking. 
• What is there to do near Cowtown Cabins? From beaches only 6 miles away to walking on the boardwalks, visiting wild Assateague ponies and unlimited activities are open year-round. Rain or shine, there is tax-free shopping, unique eateries, hiking and biking at a nearby preserve, Thunder Lagoon Waterpark, concerts at Freeman Stage and much more right at your fingertips. Cowtown Cabins is centrally located and surrounded by things to do!
• What is available on-site at Cowtown Cabins? Our ranch is well-known for its animals! Some of our ranch rentals have their own barnyard while others back up to a cattle pasture with Scottish Highland. Immerse yourself just by stepping outside! Guests of all ages can enjoy our most popular experience, "Chores N' Tour" which is feeding 20+ animals while learning about each species. This hour-long tour is as hands-on (or off) as you like! Sign up for canvas painting under the big oak tree, "Brush N' Bond" (horse grooming) or memorable Horse Whispering lessons. Overnight guests may also participate in our FREE indoor farm animal scavenger hunt w/ prize or an animal name memory challenge! At the glampground, you can enjoy a game of cornhole or a round of horseshoes. Keep in mind, that outdoor ranch activities are weather-dependent. 
• Why aren't guest animals allowed? As much as we love animals, your pets are a safety hazard in our close setting. We also have on-site livestock guardians that can put your animal in danger. Because of this, we do not allow pets and are service animal-exempt. Thank you for leaving your animals at home while enjoying all 20 of ours!
• What's the cancellation policy? One hundred percent (100.00%) of the total booking charges (less $100.00 cancellation fee) will be refunded if the cancellation is made more than 30 days before the arrival date of the reservation.  Fifty percent (50.00%) of the total booking charges (less $100.00 cancellation fee) will be refunded if the cancellation is made more than 14 days prior to the arrival date of the reservation. For cancellations made within 14 days prior to the arrival date, no refund will be issued.  
• Can I split my stay between two units? Yes! Stay in one rental one night and a different one another night. Keep in mind, there is a separate cleaning fee, rental agreement, and security deposit required. You'll also have to check out at 10 am and check-in to the new rental between 4- 9 pm. This works great for those who have daytime plans (while the rentals are being cleaned.)
• Does Cowtown host events? Yes! We are available for retreats, parties, family reunions, clubs, church events, and even the occasional Western-style wedding (permits apply.) We also host corporate, private, and charity events and have an indoor stable area (not heated) for inclement weather. 
• What should I know before I make a booking? If you like animals, farm settings, slowing down, campfires, the sound of crickets, beachgoing and relaxing, then you will love Cowtown Cabins. You will also enjoy reliable internet at all of our rentals. Keep in mind, parking is limited here and one car is best. No trailers are allowed at all. 
• Is there a security deposit? Yes, a security deposit is required for all rentals. This will appear as a "hold" on your card. If there is no damage, stains or extra cleaning needed, your security deposit is returned within three days. "Extra cleaning" is defined as not following the posted check-out instructions and then requiring the cleaning team to spend extra time/ deep cleaning the rental. Any damaged items come out of the security deposit. We expect our guests to respectfully leave the rentals as you found them.   
• Are all sites easy to find? Yes! Once you enter the gate, there is signage to point out where your rental is and all parking. Keep in mind, that we do not have extra parking for trailers (this includes jet skis, motorcycle trailers, etc.) Just your one car or truck thank you!
• Is Cowtown Cabins open year-round? Yes! we are open year-round. The only units that close are the yurts which are open from May 1st to October 31st. The rest of glamping and units have heat/ air along with the shower house that will be open year-round.         
• Can my nearby friends and family visit me at the ranch? No. Due to strict insurance regulations, only registered guests can visit the property. 
• Can I come and go as I like? Yes! Once you check-in, you can come and go as you please. 
• Are any units handicap accessible? The barndominium is entirely ground floor with a no-step entrance, however, the barndominium does have a bathtub.  We added an ADA grab bar to help with accessibility. 
• The NO's to know are:  
• Absolutely no smoking or vaping inside any of the rentals
• No smoking within 40 feet of the horse stable/ barndominium 
• Unregistered guests, friends or family "dropping by" are not allowed as this is a private ranch
• No going inside animal enclosures 
• Thank you for not opening gate latches, opening animal gates or climbing on or over 
• Absolutely no drugs of any kind 
• No inebriation, please enjoy alcohol responsibility
• Do all the rentals have A/C and heat? All our rentals have cold A/C and heat except the yurts which have a handy 3-speed fan. 
• Can I add an extra person to the mini-cabins and yurts? No. The yurts and mini-cabins sleep two (2) guests only. However, you can also rent multiple units here (side by side) and bring your friends! Groups and families are also welcome to participate in this ranch experience!
• Is it noisy on the ranch? The ranch is extremely peaceful. You can expect to hear livestock sounds and typical lawn care.
• How close is the beach? Cowtown Cabins is only 2 turns away from the beach! 6 miles or about 10 minutes from North Ocean City, MD, and Fenwick Island, DE beaches. 
• Do I need to bring anything? If you're glamping in our yurts, bring a cooler, an extra fan in peak summer months, blankets in colder months, and anything else you may need. If you're staying at the tiny house, opt to bring a crockpot, instantpot for cooking or just use our microwave. If staying during colder weather, also bring an extra blanket for each guest. The Swedish Cowboy barndominium, is fully stocked with everything and perfect for couples or a small family. For the mini-cabins, bring your bath, beach towels and disposable plates etc.
• Is there laundry on-site? Only the Swedish Cowboy barndominium has a laundry unit, however there is a laundromat close by. 
• Do the yurts have a lock? No, yurts do not lock. Be sure to take your valuables with you when leaving the property and zip close all windows when leaving to avoid a pop-up summer rain storm and rain blowing inside while you're away. Keep in mind both outdoor yurt areas are monitored with by outdoor security cameras. We always know who is coming and going in this area. 
• What about glamping in extreme weather? Shelley suggests all guests download the "WeatherBug" app to their cell phones. This particular app lets you know if extreme weather is coming, and how far away a storm is and gives you important updates like how close the lighting is. This app allows you to properly plan a beach day and gives campers and beach-goers a heads up to seek shelter if they have to. Keep in mind, that a car or building is always safer than a tent or open beach in extreme weather. 
• Can I pet the animals? You can pet the welcoming committee of goats as the rest of the animals are kept inside latched enclosures that allow excellent viewing, but not touching due to safety reasons. Sign up for our most popular activity called "Chores N' Tour" with Shelley to feed, play games, and interact with the animals in this one-hour adventure. 
• Are the yurts waterproof? Yes! The tents are made of canvas and are 100% waterproof. It only gets wet inside if you leave a screen window unzipped during rain.
• Are the yurts hot in the summer? During the day, the yurts are their hottest and in the evening and night they are coolest. Because these are tents, (and you're camping out) they are hotter than a rental that has AC. Shelley suggests arriving to your yurt in the afternoon/ evening as that's the coolest time of day. Having daytime activities is ideal and using the yurt as your base camp during the afternoon/ evening is best. While we provide a fan, Shelley suggests bringing an additional one. If you're the type that needs AC to have an enjoyable time, this may not be the best fit. Try our mini-cabins that have cold AC. 
• Can I walk around the entire ranch? Our guests have access to the parking area, glampground, and corn hole area and two of our rentals have their own fenced-in yards with their very own barnyards. The rest of the farm is dedicated to animal pastures and guests are not allowed into those areas, but animals can be easily viewed while they're grazing. 
• How secure is the property? To enter Cowtown, you'll need to be a guest with a code to the entrance gate. There is an on-site manager who also lives at the property. Security cameras are also used throughout the property. 
• What are the checkout procedures? We have a 5-step checkout process and ask that our guests leave the rental the way they found it, (neat and tidy.) We love clean guests who leave our rentals well cared for. This also ensures you don't incur an "extra cleaning fee" that requires extra time from the cleaning team. You will see our checkout procedures inside each rental. 
  
• Is the ranch easy to find? Yes! We are on Deer Run Road in Selbyville, Delaware and we have lighted signs out front so you know you've arrived.